Instructions for importing goods from Taobao
1. Prepare before you buy
Taobao Account:
- Go to the Taobao website (taobao.com) and create an account using your email or phone number. If you have trouble understanding the language, you can use a browser with automatic translation such as Google Chrome.
Payment Methods:
- Taobao accepts a variety of payment methods, including Alipay (Alibaba's payment service). You will need to create an Alipay account and link it to your credit card or bank account.
Intermediary Services (if needed):
- If you don't know Chinese or have no experience importing internationally, you can use an intermediary service to assist with purchases, payments, and shipping.
2. Product Search
Using the search engine:
- Enter the product keywords you want to find in the search bar on Taobao. You can use Google Translate to translate keywords into Chinese if needed.
Using the filter:
- Use filters to narrow search results by price, reviews, and other criteria.
Read Reviews and Review Sellers:
- Review seller details, including customer reviews, number of transactions, and seller ratings.
3. Add products to cart
Select a product:
- Once you have found the product you like, select options such as color, size, and quantity, then click the "Add to Cart" button.
Cart Inspection:
- Go to the shopping cart to double-check the products you've selected. Make sure that all product information is correct before proceeding to checkout.
4. Make a payment
Place an order:
- Click the "Buy Now" or "Checkout" button to start the checkout process.
Fill in the delivery information:
- Fill in your shipping address information. If you use an intermediary service, then fill in the warehouse address of the intermediary service in China.
Choose a payment method:
- Select a payment method and complete the transaction. You can use Alipay or other payment methods that Taobao accepts.
5. Freight Forwarding
Use of intermediary services:
- If you use an intermediary service, the goods will be sent to the service's warehouse in China. The intermediary service will inspect the goods, consolidate the orders (if necessary), and ship them to your address.
Order Tracking:
- You can track the order status on Taobao's website or through an intermediary service. Make sure you check regularly for delivery status.
6. Pickup and Inspection
Inspection of goods:
- When the goods arrive, thoroughly inspect the products to ensure that they are undamaged and true to your order.
Contact the Seller or Intermediary Service (if there is a problem):
- If there are any problems with the product, contact the seller or intermediary service to resolve the issue or request a return.
Notes when importing goods from Taobao
1. Choose a reputable seller:
- Prioritize sellers with high ratings and many positive reviews.
2. Use a language translation tool:
- If you don't know Chinese, use a browser with automatic translation or other language translation tools to assist with searches and purchases.
3. Cost Calculation:
- Consider the associated costs such as shipping fees, import taxes, and intermediary service costs if you use them.
4. Order Tracking:
- Always keep track of your order and contact the seller or intermediary service if any issues arise.
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